Terms of Service
Welcome to Sargodha Sweets & Bakers — where tradition, taste, and trust come together.
By accessing or using our website and services, you agree to follow the terms and conditions mentioned below.
We request all our valued customers to read these terms carefully before using our website or placing an order.
- About Our Brand
Sargodha Sweets & Bakers started its journey more than three decades ago in Quaidabad, District Khushab, Punjab.
Built on hard work, honesty, and passion, we are now proud to serve our customers through multiple bakery branches and hotel chains.
Our commitment has always been to offer the finest taste, purest ingredients, and best hygiene, inspired by Pakistan’s rich traditions
.We continue to grow, adapting to the modern digital world while staying rooted in our values of quality, affordability, and authenticity.
- General Terms
By visiting or using our website, you agree:
To use our products and services for lawful purposes only.
To provide accurate information while placing an order or contacting us.
Not to misuse our content, brand name, or any part of this website.
We reserve the right to update or modify these terms at any time, and changes will take effect once posted here.
- Product Quality & Hygiene
At Sargodha Sweets & Bakers, each product is prepared with care, under strict hygiene and cleanliness guidelines —
in line with both professional standards and Islamic principles of purity (taharat).
We ensure that all sweets, bakery items, and snacks are made fresh daily from quality ingredients.
However, due to the handmade nature of our products, minor variations in color, shape, or design may occur.
- Pricing & Availability
Prices of our products may change without prior notice, depending on market rates or ingredient costs.
We always aim to keep prices fair and transparent.
Product availability can vary from branch to branch or depend on the season.
- Orders, Delivery & Limitations
Currently, we do not provide nationwide delivery for perishable items to maintain freshness and quality.
Orders can be placed directly at our branches or through contact on:
📞 0300-1860117
📧 sargodhasweetsandbakers786@gmail.com
In the future, once our online service launches, delivery will be available in selected cities under specific conditions.
- Returns & Refunds
Customer satisfaction is our top priority.
If there’s any issue with your order, please contact us within 5 days of receiving your item.
All refund and return requests must follow our Refunds & Returns Policy.
To start a return, kindly fill out our Return/Refund Request Form available on our website or email us directly.
You may choose to receive your refund via bank transfer or mobile account (JazzCash/Easypaisa) within 24–48 hours after approval.
For complete details, please refer to our Refunds & Returns Policy page.
- Cookies & Data Usage
Our website uses cookies to improve user experience.
Cookies are small files saved in your browser that help remember your login details, preferences, and previous activity.
Login cookies last for 2 days, display settings cookies last for 1 year.
If you select “Remember Me,” your login remains active for 2 weeks.
When you log out, cookies are automatically removed.
These cookies do not store personal or financial information and are used only for convenience and better performance.
- Intellectual Property
All logos, images, designs, text, and other content on this website belong to Sargodha Sweets & Bakers.
No one is allowed to copy, reproduce, or use any part of our brand without written permission.
Legal action may be taken against unauthorized use.
- Customer Conduct
We expect all visitors to interact respectfully with our staff and online platforms.
Any misuse, false claims, or abusive behavior will not be tolerated and may lead to restricted access.
- Returns & Refund Form (Quick Link)
If you wish to return an order or request a refund, please visit our Refunds & Returns section
or contact us directly to receive the Return/Refund Request Form.
📧 sargodhasweetsandbakers786@gmail.com
📱 0300-1860117 (WhatsApp available)
- Limitation of Liability
We take every step to deliver products of the highest quality.
However, Sargodha Sweets & Bakers shall not be held responsible for any indirect loss, damage, or delay caused beyond our control,
such as courier delays, temperature effects, or unavoidable circumstances.
- Updates to These Terms
We may update or revise these Terms of Service anytime without prior notice.
Customers are encouraged to review this page regularly for the latest updates.
- Contact Us
For questions, concerns, or feedback, you can reach us at:
📞 0300-1860117
📧 sargodhasweetsandbakers786@gmail.com
📍 Quaidabad, District Khushab, Punjab, Pakistan
Social: Sargodha Sweets & Bakers on TikTok, Instagram & Facebook
Final Note
At Sargodha Sweets & Bakers, we believe in honesty, hygiene, and happiness.
Every bite we make carries the warmth of our legacy and the sweetness of our commitment to quality.
Thank you for trusting us — we promise to keep spreading smiles, one sweet at a time. 🍰✨
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